Songwriters Portal Support
How to Get Help with Sync Licensing
Common Questions About Music Submissions
Welcome to the Songwriters Portal support page. If you need help with sync licensing opportunities, songwriter services, account questions, or platform features, we offer several ways to get answers quickly.
How to Get Help
Our fastest after-hours support option is the Knowledgebase, where you can find answers
to many common questions about services, platform use, and sync licensing support.
We also offer live support chat. The chat icon is available at the bottom right of
site pages when chat is active.
Chat hours: Monday through Saturday, 10:00 AM to 9:00 PM Central Time.
If live chat is unavailable, you can leave a message and we will follow up as soon as possible.
Support Chat
Knowledge Base
What We Can Help With
Support is available for questions related to:
• sync licensing opportunities
• account access and portal use
• song submissions and uploads
• membership and pricing questions
• knowledge base resources
• general songwriter service questions
Need Direct Contact?
For direct questions, click on the support chat icon to the right.
